LEGAL GUARANTEE OF CONFORMITY
All products sold on the website carry the legal warranty of conformity provided for in Articles 128 et seq. of the Consumer Code, which covers any lack of conformity of the purchased items, existing at the time of delivery and manifesting within 2 years after delivery.
Excluded from conformity defects and, therefore, from the legal warranty are any defects or damages caused by accidental facts or by the Customer's responsibility for use of the products not in accordance with their intended use or resulting from normal wear and tear.
To benefit from the guarantee, the Customer must report the conformity defect within two months of its discovery, under penalty of forfeiture by communication addressed to Tescoma's head office, accurately indicating the defects and flaws found.
The Customer may request, at their option, that the seller repair the goods or replace them, without charge in either case, unless the requested repair is objectively impossible or excessively burdensome compared to another. The Customer may request, at their option, an appropriate reduction in price or termination of the contract where: repair and replacement are impossible or excessively burdensome; the seller has failed to repair or replace the good within the reasonable period of time as provided for in paragraph 5 of Article 130 of the Consumer Code; the replacement or repair previously carried out has caused significant inconvenience to the customer.